Collaborative Care

Collaborative Care provides a range of respite, support and clinical services for families, community caregivers and professionals caring for children, youth and adults of all ages.

Welcome  to Collaborative Care

Collaborative Care provides a range of respite, support and clinical services for families, community caregivers and professionals caring for children, youth and adults of all ages. Our services are delivered in partnership with families, social services and other health care professionals in the community.

Our services were created to help families and community caregivers build their capacity to effectively support children, youth and adults within the community, limiting the need for more intrusive services.

We provide services 24 hours a day, seven days a week, as well as crisis response services. 

Collaborative Care Team

Experienced and skilled counselors provide tailored  relief  and support services to children, youth and adults who present with a  range of behavioural, intellectual and/or emotional challenges, dual diagnosis, attention deficit and disruptive behaviour disorders (ADHD, conduct disorder, oppositional-defiant disorder), self care difficulties, academic performance concerns, poor social skills, developmental disabilities, as well as a variety of other clinical diagnoses.

Our counselors will take a brief history and review any relevant assessments or interventions upon initially starting our services. Upon request, a written summary of findings, services and recommendations may be provided.

Collaborative Care promotes and facilitates a culture that is innovative, fostering an organizational climate that encourages advancement of knowledge through education, experience and leadership. Our team of counselors is required to have a post secondary diploma or degree in a discipline related to working with children, youth and adults with behavioural, intellectual and/or emotional challenges, such as social sciences (psychology, sociology, social work, child and youth worker, developmental service worker, behavioural science technology). Preference will be given to individuals who have significant experience working with children and youth with behavioural, intellectual and/or emotional challenges in a variety of settings.

Selected team members must submit to a child abuse registry check; provide a current criminal reference check, physical health check from their physician, driver’s abstract and professional and personal references.  Staff members must also obtain their standard First Aid and CPR certificate, Therapeutic Crisis intervention Training (TCI) certificate or Nonviolent Crisis Intervention (CPI) certificate.  Collaborative Care is committed to continually developing the clinical skills of our staffing teams through formal training sessions and informal training sessions with our clinical consultant, program manager and other professionals within our community.

Enhanced Clinical Support Services

Collaborative Care’s counselors are able to provide enhanced clinical support services to families and community agencies through the use of an applied behaviour analysis framework. Interventions are based on remediation of maladaptive patterns using the least intrusive but most effective interventions possible. Skill acquisition, antecedent management and communication training are considered integral to a comprehensive approach.  All services are tailored to each individual’s special needs, are flexible, rely on positive reinforcement, are based on current empirically validated research and are re-evaluated for effectiveness on a regular basis.

  • Observation in various settings to objectively collect data from multiple perspectives.  The counselor will then review the data with our consulting Clinical Psychological Associate.
  • Administer a variety of rating scales to better understand presenting problem(s).
  • Provide written summary of findings and recommendations as well as interpretive session and regular short-term follow-up.
  • Provide training to enable caregivers to implement recommendations and use effective cognitive behavioural management strategies. Provide “booster sessions” to help reinforce the application of new behaviour management strategies with caregivers.
  • Collaborative Care shall not provide a diagnosis but will make recommendations for further assessments when diagnostics are in question.

Training programs

Collaborative Care develops and delivers a variety of effective training programs for families, caregivers and professions in our community who work with children, youth and adults with behavioural, emotional and care challenges.

Referral Process

  • Initial referral can be made by telephone to Collaborative Care to request services.
  • Once the type of services has been determined and information reviewed, the program manager will determine the best-matched counselor to serve the family/client.

For additional Information please contact:

Louise MacNeil
Collaborative Care Inc.
1395 Youville Drive
Ottawa (Orleans), ON
K1C 4R1

(613) 841-6844 ex. 223
cell # (613) 762-2268
email: louise.macneil@rogers.com